What Can We Learn From New Zealand's Digital Accessibility Standard (DAS)?

The Digital Accessibility Standard, which will go into effect in early 2027, makes EN 301 549 v4.1.1 mandatory for government software and hardware. Below, I’ve summarized a few governance-related aspects of this standard that I really like:

• Internal Material Exception: Every standard leaves certain things out. Usually, internal work materials are exempt from accessibility rules. What makes the New Zealand standard different is the requirement for "reasonable accommodation." If a disabled employee asks for an internal material to be accessible, it must be provided. This right is now protected by the standard.

• Accessibility Statements: In New Zealand, sharing your accessibility efforts is just as important as doing the work. We previously saw this in the news announcement, and the standard itself gives clear details on what an accessibility statement should include. In fact, section 3.5.4 provides helpful guidelines for everyone on what to put in a statement.

• Accessibility Plan: The Accessible Canada Act has a similar requirement. Every organization must publicly share its plans and explain where it is falling short. These plans will be reviewed every year. I think it would be helpful to provide a ready-to-use annual plan template. A standard template would simplify internal workflows for organizations and help the public know what to expect.

• Plain Language?: Organizations are expected to take "reasonable steps" to use plain language in ICT products and services. However, this seems to be the weakest part of the standard. It remains unclear what steps can be taken since plain language standards have not been finalized yet.

• Communication with Vendors: During procurement, organizations are required to work only with vendors that meet their accessibility needs. Organizations might need supporting resources here. For example, the Section 508 website offers detailed guidance on how to add accessibility clauses to technical specifications.